Went out for lunch with my wife yesterday to a popular foodie type pub and saw a lovely example of how you can make your business processes more efficient by keeping an eye on what tasks you have to perform over and over again and automating them.
The girl behind the (very busy) bar had been interrupted at least half a dozen times while we were were waiting for our food to arrive by people asking for the pub wifi password.
So as soon as she had a spare moment she grabbed a spare specials board and placed the following message on the bar (this is also the reason you should have an FAQ section on your support page or ticket desk)
She’d be my bar manager now if I owned the place!
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