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Untitled Document 
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Have you got the correct legal protection pages on your website?
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Curation Mastermind – Making Money From REAL Content is BACK!
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Covert Action Bar Review By Tony Shepherd
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Komplete Kindle Automation Review – Automate Your Kindle Income
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WSO Profit Exponential by John Pearce – Review by Tony Shepherd
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10x More POWER From Your Google Backlinks – ‘OnPage Domination’ A Review By Tony Shepherd
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Point And Click Squeeze Page Software – Review And Discount Link
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Internet Marketing To China? – No Chinese language needed. Interesting Review
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10 Steps To A Passive Income Business (passive Income Streams) – A Review By Tony Shepherd
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Make money from ibooks – A review of ‘Ibook Insider’ By Tony Shepherd
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Rapid Review Sites – A Review By Tony Shepherd
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SE Analyzer WP Plugin – A Review By Tony Shepherd
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The Ultimate Internet Marketing Method By Tony Shepherd (Me)
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IM Game Changer – A Review And Proof Of Income
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The New Bum Marketing Method – A Review By Tony Shepherd
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Old School Sales Funnels – A Review By Tony Shepherd
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Backup Creator WordPress Plugin – A Review By Tony Shepherd
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Niche Nuke – A Review By Tony Shepherd
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The Backlink Authority System – A Review By Tony Shepherd
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‘Big Money Backlinks’ (without underpants) – A Review By Tony Shepherd
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‘Making It Big In The iPhone App Market’ – an early review by Tony Shepherd
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‘Total Traffic Domination’ – $3,000 a month from free traffic without SEO and PPC – A Review By Tony Shepherd
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The ‘Buyer Traffic Course’ – A Review
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Hippy Marketing Uncut – Five Proven Shortcut Cash Strategies
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Total Niche Takeover – A Review (well sort of I’m rushing out but I still like it)
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“Forcing The Click” – A Review
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SELL OUT!
I’m only teasing
Congratulations on the helpdesk and I hope it helps. Like you, I also enjoy customer emails, but it’s such a pain when emails go missing.
Our helpdesk really did help in that respect, plus people are so use to using helpdesks these days so there’s not much resistance.
Cheers!
Lee McIntyre
How VERY dare you!!!
Had to be done mate.
I hope – I think – we’ve done it for the right reasons. We were also losing emails, and the support desk is a way of making sure everyone who contacts us gets a reply.
It’s still manned by us personally so the effect it’s the same. I don’t like the way some marketers use them as a barrier between their subscribers and themselves, and trying your helpdesk system helped too by showing it doesn’t have to be an ‘distant’ experience.
So ta for that!
Tony
Hi Tony, I hope you are well
I have to agree – I’m sure I don’t get anywhere near as many emails as you do, but setting up a helpdesk for myself was such a relief.
I had so many folders in my inboxes with several different email addresses -saved emails here, there and everywhere – it’s now so much easier to channel everything through the helpdesk and know where everything is, what’s been answered, what’s in progress, etc.
It’s also so much easier to keep records of email conversations and to be able to refer back to things you might have said previously.
I have to agree with you, though, I also enjoy answering my own emails – I just have to learn to be disciplined about when I spend time answering them.
Take care
Paula